Privacy Policy Rok&Billie
About our privacy policy
Rok&Billie cares deeply about your privacy. We therefore only process data that we need. for (improving) our services and we handle the information we hold about you with care. and your use of our services. We never share your data for commercial purposes. objectives available to third parties.
This privacy policy applies to the use of the website and the services provided on it. from Rok&Billie. The effective date for the validity of these terms and conditions is 14/06/2022; with the Publishing a new version invalidates all previous versions.
This privacy policy describes what information is collected about you, what this information is used for used and with whom and under what conditions this data may be shared with third parties shared. We also explain to you how we store your data and how we protect your data. protect abuse and what rights you have with regard to the information you provide to us personal data.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and who has access to the data.
WebwinkelKeur listing: Privacy Policy
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur then you are obliged to provide your name, place of residence and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some In some cases, WebwinkelKeur may contact you to provide an explanation of your review.
In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. to leave behind.
WebwinkelKeur has taken appropriate technical and organizational measures to protect your to protect personal data. WebwinkelKeur reserves the right to protect personal data for the benefit of to engage third parties to provide the services; for this purpose we have commissioned WebwinkelKeur permission given. All the above mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service provided for which WebwinkelKeur engages third parties.
Online store software — MyOnlineStore
Our online store has been developed using software from MyOnlineStore. Personal data that you provide for the benefit of our services made available to us will be shared with this party. MyOnlineStore has access to your data to provide us with technical support; they will never use your data for any other purpose.
MyOnlineStore is obliged to take appropriate security measures. They use cookies to collect technical information regarding your use of the software — there no personal data is collected and/or stored.
Web hosting — MyDomain
We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data. on our behalf and does not use your data for its own purposes. However, this party may use metadata collect information about the use of the services. This is not personal data.
MyDomein has taken appropriate technical and organizational measures to prevent loss and to prevent unauthorized use of your personal data. They are protected by the agreement bound to confidentiality.
Email and mailing lists
We use the services of MijnWebwinkel.nl for regular business email traffic. This party has taken measures to prevent misuse, loss and corruption of data. prevent. They do not have access to our mailbox and we handle our email traffic confidential.
Payment processors
iDEAL
We use iDEAL to process payments in our online store. iDEAL processes your name, address and residence details and payment details such as bank account or credit card number. Ideal has taken appropriate measures to protect your data and Can share (anonymized) data with third parties. Ideal can share data with deferred payments. with credit rating agencies. iDEAL will not store your data longer than legally permitted.
Mollie
We use Mollie for payment processing. Mollie processes name and address details and payment information. They have taken security measures and can share anonymized data. Mollie will not store your data for longer than is permitted by law.
Klarna
We use Klarna for post-payment. Klarna processes name and address data, financial data and payment information. Klarna may share information with credit agencies when applying for credit. They take appropriate security measures and store data in accordance with legal terms.
Shipping and logistics — MyParcel
We use MyParcel.nl for shipping. For delivery it is necessary that we Share your name and address information. MyParcel uses this information solely for the execution of the agreement. If MyParcel uses subcontractors, they may share your data with these parties.
Billing and Accounting — Quick Start
We use Snelstart for administrative purposes. We share your name, address, and order information. This information is stored securely and Snelstart is obliged to maintain confidentiality.
External sales channels — Purpose of data processing
Data is only used for our services. We do not use your data for targeted marketing unless consent has been obtained. Third parties with whom we share data comply with legal and contractual confidentiality obligations.
Automatically collected data
Automatically collected data (e.g. IP address, browser, operating system) are not personal data and are used to improve our services.
Cooperation with tax and criminal investigations
In certain cases, we may be required by law to share data with authorities. We will resist within the limits of the law.
Retention periods
We store your data for as long as you are a customer. When your customer relationship ends, we treat this as a request for erasure, except for documents that are required by administrative obligations